Switch and Save FAQs

Coweta-Fayette EMC generally expects to operate the $witch/$ave Program for air conditioners/heat pumps on the hottest summer afternoons from June to September. Air conditioners will cycle off for 7 minutes out of every half hour during the operation of load management; however, the air handler fan continues to operate maintaining your inside temperature. Coweta-Fayette EMC will not control any of these appliances on weekends or holidays. The $witch/$ave Program could operate outside of this time frame during the winter months if generation issues should arise.
Our 20 years of experience with operating the program indicates that the member rarely notices the switch has operated. The air conditioner compressor will be operating 23 minutes out of every half hour during the activated period and the air handler fan continues to operate. The temperature in the home should not rise more that a couple of degrees (if any). The slight rise in temperature should not generate any discomfort. It will not be necessary to adjust your thermostat during the operational hours of our load management program. The switch will not affect thermostat settings of your air conditioner/heat pump.
The switch has an LED light display window on the front. A green light shows the switch is powered up and the red light indicates the switch is in the operational mode. The switch cannot be over ridden or bypassed from your home. If the switch needs to be deactivated for maintenance/service work, please call us at 770-502-0226 or toll free 1-877-746-4362.
A signal will be sent from our office on the day of operation to communicate with each switch.
Our load management program will not reduce the direct cost of your monthly power bill. However, approximately 50% of the charges in the Cooperative’s wholesale electricity bill are determined by peak demand for energy in the summer months. These demand charges have affected rates significantly in recent years. The load management program does reduce the amount of kilowatts purchased during “peak” demand hours of usage in the summer, thus helping Coweta-Fayette EMC keep your rates down now and for the years to come. Having the approximately 20,000 switches on our system as an alternative resource will reduce our wholesale cost of electricity by $10,000,000 over the next ten years.
Once the switch is installed at your home you will automatically continue in the program each year.
In the fall of each year you will receive a $10 participation bill credit issued during the month of October. Secondly, by enrolling in our $witch/$ave Program program, you help reduce the need for future power generation. When you participate in load management, you also help us keep cost down by reducing the amount of electricity we have to purchase during our peak demand hours, which is a time when electricity is usually the most expensive.
Credits are given for overall participation in the $witch/$ave Program program, not on a per switch basis.
We recommend that you set your thermostat to a higher temperature in the summer and a lower temperature in the winter since no one will be home for the extended period of time. This is not as a result of participating in the switch/save program, but will help with the conservation of electricity.
You will need to make the service technician aware that you are participating in Coweta-Fayette EMC’s $witch/$ave Program so that he/she does not inadvertently disconnect the switch. Ask the technician to call Coweta-Fayette EMC for assistance and we will answer any question he/she may have and possibly deactivate the switch during the maintenance or replacement of the appliance. For convenience, a sticker is attached to the switch with the phone number to call.
Please let the new renter/owner know about the switch and that you are participating in the $witch/$ave Program. We will be glad to answer any question the new renter/owner may have about our program.

If you have additional questions, please contact a customer service representative at (770) 502-0226 or click the link below to send us an e-mail.

E-mail Customer Service

If you’d like to start the savings now, click the link below to sign-up.

Sign-up for Load Management

Since news of the COVID-19 virus hit our area, we have paid special attention to all the information coming out both on a national and local level. That includes information from our state and local government officials, as well as the information coming from the CDC and the Coronavirus Task Force.  As more information concerning the virus and its potential effects on our families and our community, comes out, we’ve made changes in how we are working to protect you and our employees. 
Effective Monday, March 23, Coweta Fayette EMC will further limit its daily work activities to include only essential services. This means we will continue responding to outages, maintaining our call center, and addressing various reliability issues. However, all other non-essential activities and services are being suspended until further notice. Our lobbies will remain closed but the drive-thrus at all locations are open. Members can still utilize our many online options to monitor account activity through our member portal, send service request or make payments. You can also download our free CFEMC app (available in the App Store or on Google Play).   
Our focus is the safety and welfare of our employees and their families, while at the same time providing you, our member, with reliable and dependable electric service. 
CFEMC knows this is a stressful time for everyone. Rest assured, we’ll continue to provide you with the reliable, dependable electric service you are accustomed to. We urge you to take precautions for the health and welfare of your family as well. Please continue good health habits such as washing your hands and sanitizing frequently touched areas. We also encourage you to practice social distancing. CFEMC prepares for a variety of crises. While this isn’t an outage situation caused by a major storm, our emergency plans are updated frequently, and we feel confident in our ability to keep your lights on while keeping both our employees and you safe.