Frequently Asked Questions

There is no need to come in to make application. We can take your application over the phone or through this web site or we can mail you any paperwork that needs to be signed. Several fees are required when making application. They can be applied to your first bill. The fees required for application are:
Membership fee: $25 to join the Cooperative
Deposit: $175
Contact our customer service advisors for the possibility of waiving the deposit if you have a good payment history with another utility company. Click here to connect or disconnect your service.
To report a power outage, call the 24-hour emergency response center at 770-502-0226 and simply leave your telephone number.
Co-op means that the EMC is owned by you, its members. Our rates are set by our members through a board of directors elected from and by the membership. Since we are a non-profit Cooperative, any margin above operating cost is refunded back to you.
Coweta-Fayette EMC offers several methods of payment. You may pay your bill any of our offices which are located in Newnan, Fayetteville and Palmetto, or you may simply mail in your payment. Bills may be paid using cash, check, Mastercard, or Visa. Bills can also be paid using a bank draft which automatically deducts the amount from your bank account each month. We understand that from time to time there may be circumstances which cause a temporary problem with your finances. Our customer service advisors will be happy to assist you if you are unable to pay your bill on time. See a list of Payment Options.
Yes. Call our customer service advisors to find out when your connection is scheduled. They can also tell you if there is a problem which might delay your service connection.
Smartchoice Talk to one of our representatives about how to make your home more energy efficient. Check out these pages to learn more online. Also ask about our new Smartchoice Home Program.
Since 1973, most large industrial/commercial facilities with connected loads over 900 kW are able to choose their power suppliers. All other customers are served by the power supplier in their assigned areas.
Yes. Coweta-Fayette EMC can provide commercial and residential site lighting.
Yes. Coweta-Fayette can provide underground utilities for residential and commercial applications.
Absolutely. It is our mission to provide reliable, competitively-priced power to all of our members.
The Power Cost Adjustment is used to adjust the rates charged to members when the price for fuel to generate electricity rises and falls over time and to recover other expenses as needed for maintenance, operations, environmental requirements, fuel transportation and overhead cost. Power Cost Adjustments can be additions or subtractions to a rate depending on financial requirements for the year.

Since news of the COVID-19 virus hit our area, we have paid special attention to all the information coming out both on a national and local level. That includes information from our state and local government officials, as well as the information coming from the CDC and the Coronavirus Task Force.  As more information concerning the virus and its potential effects on our families and our community, comes out, we’ve made changes in how we are working to protect you and our employees. 
 
Effective Monday, March 23, Coweta Fayette EMC will further limit its daily work activities to include only essential services. This means we will continue responding to outages, maintaining our call center, and addressing various reliability issues. However, all other non-essential activities and services are being suspended until further notice. Our lobbies will remain closed but the drive-thrus at all locations are open. Members can still utilize our many online options to monitor account activity through our member portal, send service request or make payments. You can also download our free CFEMC app (available in the App Store or on Google Play).   
 
Our focus is the safety and welfare of our employees and their families, while at the same time providing you, our member, with reliable and dependable electric service. 
 
CFEMC knows this is a stressful time for everyone. Rest assured, we’ll continue to provide you with the reliable, dependable electric service you are accustomed to. We urge you to take precautions for the health and welfare of your family as well. Please continue good health habits such as washing your hands and sanitizing frequently touched areas. We also encourage you to practice social distancing. CFEMC prepares for a variety of crises. While this isn’t an outage situation caused by a major storm, our emergency plans are updated frequently, and we feel confident in our ability to keep your lights on while keeping both our employees and you safe.