PrePay

Ways to Pay: PrePay

With PrePay, you pay for electricity how and when you choose, the same way you buy groceries or gasoline. Purchasing electricity before you use it allows you to control your budget and pay how much you want, when you want. And there are no security deposits or late fees.

Instead of a monthly statement, your usage and balance are calculated daily. Track your usage by phone or online at www.utility.org

  • How Does It Work?

    You purchase electricity before you use it. Make payments when you want to, online, over the phone, or in person at an office location. When your account runs low, you will get an alert by text or email, letting you know it is time to recharge your account. If funds in your account run out, electrical service will be automatically disconnected. You will be notified by text or email, that your service has been cut off. You can recharge your account at any time, day or night, online or by phone, and service will be automatically restored within thirty minutes. There are no disconnection or reconnection fees.

  • Who Can Participate?

    All single-phase, non-demand, 200 AMP residential accounts qualify.

  • How Do I Get Started?

    New customers will pay a $25 membership fee with no deposit and an initial account balance of $50 before beginning.

    Existing customers with a traditional account may convert to PrePay billing at any time. Any deposits on your existing account will be credited toward account balances or to your PrePay account. Existing members with account balances can use the debt-management program. Each time you make a payment, a portion will go toward the outstanding balance.

    Should you decide PrePay billing doesn’t work for you, it’s simple and easy to return to a traditional account at any time, although you will need to pay any required deposits.

Since news of the COVID-19 virus hit our area, we have paid special attention to all the information coming out both on a national and local level. That includes information from our state and local government officials, as well as the information coming from the CDC and the Coronavirus Task Force.  As more information concerning the virus and its potential effects on our families and our community, comes out, we’ve made changes in how we are working to protect you and our employees. 
 
Effective Monday, March 23, Coweta Fayette EMC will further limit its daily work activities to include only essential services. This means we will continue responding to outages, maintaining our call center, and addressing various reliability issues. However, all other non-essential activities and services are being suspended until further notice. Our lobbies will remain closed but the drive-thrus at all locations are open. Members can still utilize our many online options to monitor account activity through our member portal, send service request or make payments. You can also download our free CFEMC app (available in the App Store or on Google Play).   
 
Our focus is the safety and welfare of our employees and their families, while at the same time providing you, our member, with reliable and dependable electric service. 
 
CFEMC knows this is a stressful time for everyone. Rest assured, we’ll continue to provide you with the reliable, dependable electric service you are accustomed to. We urge you to take precautions for the health and welfare of your family as well. Please continue good health habits such as washing your hands and sanitizing frequently touched areas. We also encourage you to practice social distancing. CFEMC prepares for a variety of crises. While this isn’t an outage situation caused by a major storm, our emergency plans are updated frequently, and we feel confident in our ability to keep your lights on while keeping both our employees and you safe.