Ways to Pay: PrePay
With PrePay, you pay for electricity how and when you choose, the same way you buy groceries or gasoline. Purchasing electricity before you use it allows you to control your budget and pay how much you want, when you want. And there are no security deposits or late fees.
Instead of a monthly statement, your usage and balance are calculated daily. Track your usage by phone or online at www.utility.org
How Does It Work?
You purchase electricity before you use it. Make payments when you want to, online, over the phone, or in person at an office location. When your account runs low, you will get an alert by text or email, letting you know it is time to recharge your account. If funds in your account run out, electrical service will be automatically disconnected. You will be notified by text or email, that your service has been cut off. You can recharge your account at any time, day or night, online or by phone, and service will be automatically restored within thirty minutes. There are no disconnection or reconnection fees.
Who Can Participate?
All single-phase, non-demand, 200 AMP residential accounts qualify.
How Do I Get Started?
New customers will pay a $25 membership fee with no deposit and an initial account balance of $50 before beginning.
Existing customers with a traditional account may convert to PrePay billing at any time. Any deposits on your existing account will be credited toward account balances or to your PrePay account. Existing members with account balances can use the debt-management program. Each time you make a payment, a portion will go toward the outstanding balance.
Should you decide PrePay billing doesn’t work for you, it’s simple and easy to return to a traditional account at any time, although you will need to pay any required deposits.