Report Power Outage

When your power is off:

  • First, check your fuses or breakers.
  • Second, check with your neighbors.
  • Third, call EMC’s 24 hour phone service or report the outage on the Customer Portal.

Reporting Your Power Outage

Our members have several ways to report power outages:

Automated Services

Call EMC's 24-hour phone service (770-502-0226)

Press 1 to reach Automated Services. Once in Automated services, Press 1 again to report the power outage.

If your phone number is recognized by our system, the system will automatically record your service location and report the outage. If your phone number is not recognized, you will be directed to the next available customer service representative.

Customer Portal

Log onto our customer portal at https://billing.utility.org/oscp/. If you are a first time user, follow the directions to create an account. The portal may also be used for payments, to review usage and to manage your account.

Mobile App

An app for smart phones is available for iOS and Android devices. This app can be downloaded from the App Store or Google Play and shares all of the same features as our customer portal.

Help us keep the lights on - report damage.We inspect our lines regularly, but often you can spot trouble before we have a chance to reach it. Please tell us about anything suspicious you see, especially:

  • A pole charred at the bottom or split at the top
  • A wire or rope thrown over the line
  • Overhanging branches and leaning trees
  • Any sparking or fire, especially at the transformers
  • Chipped or cracked insulators
  • Persistent radio interference

Report A GA Power Outage In My Area

What To Do When Your Power Goes Off
This provider of Georgia power is committed to your safety and to your satisfaction. First and foremost, it’s most important that you and your family stay safe. If you smell smoke or gas, leave the premises immediately and call 9-1-1.
If you are safe yet find that your power is off, follow these steps to notify EMC of the outage:
1. Check your fuses or breakers. It’s possible that your power outage is localized.
2. Check with your neighbors. If your neighbors are also experiencing power outages, the problem is likely larger than just your home.
3. Report the power outage by calling EMC’s 24-hour phone service or using the Customer Portal. (link portal here)

Reporting Your Power Outage
Our members have several ways to report power outages:

Automated Services
Call EMC's 24-hour phone service (770-502-0226)

Press 1 to reach Automated Services. Once in Automated services, Press 1 again to report the power outage.

If your phone number is recognized by our system, the system will automatically record your service location and report the outage. If your phone number is not recognized, you will be directed to the next available customer service representative.

Customer Portal
Log onto our customer portal at https://billing.utility.org/oscp/. If you are a first time user, follow the directions to create an account. The portal may also be used for payments, to review usage and to manage your account.

Mobile App
An app for smart phones is available for iOS and Android devices. This app can be downloaded from the App Store or Google Play and shares all of the same features as our customer portal.
Help us keep the lights on - report damage.We inspect our lines regularly, but often you can spot trouble before we have a chance to reach it. Please tell us about anything suspicious you see, especially:
• A pole charred at the bottom or split at the top
• A wire or rope thrown over the line
• Overhanging branches and leaning trees
• Any sparking or fire, especially at the transformers
• Chipped or cracked insulators
• Persistent radio interference

Using Energy Wisely At Home

Since news of the COVID-19 virus hit our area, we have paid special attention to all the information coming out both on a national and local level. That includes information from our state and local government officials, as well as the information coming from the CDC and the Coronavirus Task Force.  As more information concerning the virus and its potential effects on our families and our community, comes out, we’ve made changes in how we are working to protect you and our employees. 
 
Effective Monday, March 23, Coweta Fayette EMC will further limit its daily work activities to include only essential services. This means we will continue responding to outages, maintaining our call center, and addressing various reliability issues. However, all other non-essential activities and services are being suspended until further notice. Our lobbies will remain closed but the drive-thrus at all locations are open. Members can still utilize our many online options to monitor account activity through our member portal, send service request or make payments. You can also download our free CFEMC app (available in the App Store or on Google Play).   
 
Our focus is the safety and welfare of our employees and their families, while at the same time providing you, our member, with reliable and dependable electric service. 
 
CFEMC knows this is a stressful time for everyone. Rest assured, we’ll continue to provide you with the reliable, dependable electric service you are accustomed to. We urge you to take precautions for the health and welfare of your family as well. Please continue good health habits such as washing your hands and sanitizing frequently touched areas. We also encourage you to practice social distancing. CFEMC prepares for a variety of crises. While this isn’t an outage situation caused by a major storm, our emergency plans are updated frequently, and we feel confident in our ability to keep your lights on while keeping both our employees and you safe.